Privacy policy
Last updated: May 13, 2026
At OMVERRA, we are committed to protecting your privacy and providing a secure shopping experience. This Privacy Policy describes how OMVERRA (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.
OMVERRA is a brand owned and operated by OMVERRA LLC. We utilize industry-standard platforms and global logistics partners to provide a curated shopping experience (the "Services").
1. Personal Information We Collect
To provide our Services, we collect specific categories of personal information:
Contact Details: Name, billing address, shipping address, phone number, and email address.
Financial Information: Payment card details and transaction confirmations processed through secure, encrypted gateways.
Order History: Details of items you view, add to your cart, or purchase to enhance your shopping experience.
Customer Support Communications: Any information provided during your interactions with our support team.
2. How We Use Your Information
We use your data strictly to operate our business and fulfill our commitments to you:
Order Fulfillment: To process payments, arrange global shipping via our fulfillment partners, and facilitate any necessary returns or exchanges.
Customer Communication: To provide updates on your order status and respond to your inquiries promptly.
Security & Fraud Prevention: To authenticate transactions and protect our customers from fraudulent activity.
Service Optimization: To improve our website functionality and provide personalized product recommendations.
3. Disclosure of Information
We do not sell your personal information. We only disclose your data to trusted third parties essential for our operations:
Service Providers: This includes our technology platform (Shopify), secure payment processors, and global logistics and fulfillment partners who handle shipping on our behalf.
Legal Compliance: When required by law to respond to valid legal processes or protect our rights.
4. Security and Global Transfers
Your information may be stored and processed in countries outside of your residence, including the United States. We implement robust security measures to protect your data, though no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
Depending on your location (such as the EU or specific US states), you may have the right to access, correct, or delete your personal data. You may also opt-out of promotional communications at any time by clicking the "unsubscribe" link in our emails.
6. Children's Privacy
Our Services are intended for adults. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our operational practices or for legal reasons.
8. Contact Us
For any questions regarding your privacy or to exercise your data rights, please contact our dedicated support office:
Brand: OMVERRA
Legal Entity: OMVERRA LLC
Email: support@omverra.com
Address: 240 The Bluffs Austell, GA 30168, USA